After going through multiple MS forums and WD My Cloud forums for tech solutions ...nothing worked. 2 years ago when I got a new laptop I was able to map a drive to my NAS server on my home network. It seems to have something to do with the explorer. Although WD My Cloud is a great service, it seems that some Windows 10 users are having problems with it. Many people use cloud services to store their important files and one of those services is WD My Cloud. Get started. All replies text/html 6/21/2019 1:40:45 AM HK.Leon 0. Sign in to vote. Important: My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network According to users, WD My Cloud used to run perfectly on Windows 7, but after upgrade to Windows 10 there seems to be some issues. The mapped drive still works, but I would like to see all the shares I have on that device. Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through "This PC". Thursday, June 20, 2019 6:23 AM. By clicking the Get started button, you consent to the WD … How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. My Windows 8.1 PC was able to see my Cloud server and display as a computer on my NETWORK, allowing me to move files easily, but after a few updates and Windows 10 it vanished. I have tried many solutions from when I google it, but nothing seems to work. Then, you can restart computer to see whether the WD hard drive is recognized by Windows 10. It won't take long. I have a WD My Cloud NAS. I can create "Network Locations" to the shared folders but there are file size restrictions when using this method. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. I use a MyCloud NAS and a MyBook NAS with Win7, Win8.1, Win10, Linux Mint and Mac OS X, no issues once the Public Folder is mapped. The WD My Cloud, WD My Cloud EX4, My Cloud EX2, My Cloud Mirror, My Book Live, My Book Live Duo and WD TV Live Hub Media Center use the WD Discovery software for automatic drive mapping. The drive is networked via wifi and the link to its homepage can be see in the Network … For Win10 my PIN is sort of an easy way to get my login password verified without having to type it, just checked and both drives are … Please see the links below for assistance mapping a drive using this utility: Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. I connected Mycloud EX2 Utlra, I can see mycloudex2ulra under Network in file explorer, but when i click on it, it popup "Windows can't access \\mycloudex2ultra" Thanks. Now, I can’t see the WD drive in Explorer. Let's set up your personal cloud and create a My Cloud account. Welcome to My Cloud. Method 5: Enable USB device in BIOS. In such case, you can enter BIOS settings to enable USB device. This answer explains how to install a My Cloud device on Windows or Mac OSX. There are also other problems associated with this issue. Backing up Windows or Mac to WD Network Attached Storage (NAS) ... MyCloud.com Can't Connect To My Cloud Accept Device Security Certificate. Here's what I did. 0. Can't see WD Mycloud shared folders after latest Win 10 update After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. I had the same issue. Connecting from Windows to a WD MyCloud NAS drive did n't work any after. `` Network Locations '' to the shared folders but there are file size when., it seems that some Windows 10 might be caused by disabling interface. Problems associated with this issue google it, but nothing seems to.... Something to do with the explorer recognized by Windows 10 upgrade restrictions using. 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